You may be apprehensive about using and getting comfortable in a new system. That’s why our comprehensive training plan for advisors includes a multitude of resources you can take at your own pace, along with instructor-led sessions.
Instructor-led training
In December 2024, you’ll receive an invitation to register for instructor-led training.
Virtual, instructor-led sessions will be held between Jan. 22-April 9. Each session will be two hours. All sessions are the same; you only need to attend one.
eLearning
When you sign up for your instructor-led training, you’ll be prompted to complete the following eLearnings before you attend your session. If you complete these eLearnings prior to Mock enRoll in November, you need not take them again but are welcome to as a refresher.
- Navigating Workday Student (30 minutes)
- Reports in Workday Student (30 minutes)
You’ll be asked to complete additional eLearnings after your instructor-led training to review what was covered during your session and to learn more about related topics.
Tutorials and more
Step-by-step tutorials, videos and more will be available on the Workday@WashU website starting Nov. 1, 2024. This will be your go-to source of information when you and your students begin using the system.
You and your advisees will also be able to search for student support articles inside Workday using the Help app. Additional details will be shared closer to February 2025.
Getting help
In addition to the resources listed above, you’ll have several options for getting help.
- Office hours: We’ll offer virtual and in-person office hours during Spring 2025 to answer any questions that arise once you begin using the system.
- Help line: Call the Workday Help Line at 314-935-WDAY.
- Submit a ServiceNow ticket.