You may be apprehensive about using and getting comfortable in a new system. That’s why our comprehensive training plan includes a multitude of resources you can take at your own pace.
Learning program
You’ll find a learning program dedicated to your specific role on Workday Learning. Instructor-led training for financial aid administrators has finished, but you can review the same concepts in the Financial Aid and Workday reference guide.
Other training and resources
In addition to resources on the Workday@WashU website, the following resources may be helpful to review now:
- Workday Student 101 Sneak Peek (60 minutes)
- Helping Students Navigate Their Financial Information in Workday (60 minutes)
- Student Financials & Financial Aid page
- Workday Student 101
- Recordings and FAQs from additional Sneak Peeks
Get help
Work through your questions with a member of the Sunrise team during office hours. Access the office hours schedule and Zoom link on the Workday@WashU website.
For additional help with issues, you may submit a ticket through the ServiceNow portal, or call 314-935-WDAY(9329). The Workday@WashU site provides additional details about the resources available to assist you while you navigate Workday.