Staff in university and school administration and student support offices will use Workday to look up basic student information and perform some tasks beginning Feb. 17, 2025.
What you can see and do in Workday is based on your role at the university. Some offices will use Workday to view student profiles and student support networks, review and add notes, add or remove holds, and complete other tasks and processes. You may see more or less student information than in our legacy student information systems (e.g. WebSTAC, SISAdmin) depending on the security access set by your school or unit.
Learning Workday
The training resources below are designed to help staff in student support offices get started in Workday. They include online tutorials and eLearning courses featuring task demonstrations and step-by-step instructions. These resources are available from the Workday@WashU website, along with other task and setup instructions for Workday users.
Getting Started
On the Workday Student Getting Started menu on the Workday@WashU website, you’ll find the tutorials and eLearning courses linked below to help you learn system basics, run reports and optimize your productivity in the system.
Navigating & using the system
Managing tasks
The Manage My Tasks in Workday Student tutorial covers how to view and monitor your inbox. If you participate in business processes in Workday, you will need to check your inbox regularly for notifications when business processes are ready for your action. If you previously changed your notification preferences in Workday, check to ensure the Custom Business Processes option is not set to Mute so that you can receive your notifications.
Running reports
You may need to run various reports to see student data in Workday, depending on your role. These resources will help you get started:
Viewing the Student Profile
Use the View a Student’s Profile tutorial to learn how to look up basic student information.
Viewing a Student’s Support Network
Within the View a Student’s Profile tutorial, there’s a section on how to run a report to view a student’s support network. You can use this report to connect and collaborate with members of the student’s support network, which may include their advisor(s) and others at the university who interact with them.
Making & Viewing Notes
In Workday, notes are shared among advisors and administrators with the appropriate security. Use the Create and View Student Notes tutorial to learn how to use Workday’s notes functionality.
Applying & Removing Holds
You may need to apply and remove holds in Workday, depending on your role. Use these resources to learn how to use Workday’s hold functionality:
How to Get Help
In addition to the resources above, you have several options for getting help.
- Office hours: Virtual and in-person
- Submit a help ticket
- Call the Workday Help Line at 314-935-WDAY(9329)