You may be apprehensive about using and getting comfortable in a new system. That’s why our comprehensive training plan includes a multitude of resources you can take at your own pace, along with in-person instructor-led sessions.
Learning program
You’ll find a learning program dedicated to your specific role on Workday Learning. This learning program includes instructor-led training (the in-person portion of your learning), but it also includes other items to complete. Everything mentioned below can be found by clicking the learning program link.
The Instructor-led Training course provides an overview of Workday concepts, explains the role of PowerFAIDS, and reviews the SAP process and key financial aid reports. You’ll learn how student accounts are charged, how students and staff can view financial aid, and how financial aid is applied.
Your instructor-led training is only part of your learning program. After you register for your in-person session, make sure to return to your learning program to view the other items you need to complete, including an additional eLearning course meant to support and solidify information and tasks from the ILT session.
Invitations to register for instructor-led trainings were sent on Dec. 11, 2024. Only individuals invited to register will be able to use the registration link below; if you have not received an invitation; you will not be able to register or access the learning program.
STEP 1: Register for an instructor-led session. Each session is three hours long, and sessions are being held Jan. 30 and Feb. 4. Both sessions are the same; you need to attend only one.
STEP 2: Complete these introductory eLearnings on Workday Learning before attending your in-person session. (Find them in your learning program.)
- Navigating Workday Student (30-minute eLearning)
- Reports in Workday Student (30-minute eLearning)
- Student Financials (30-minute eLearning)
STEP 3: Attend your in-person session.
STEP 4: Get help in the moment as you begin using Workday.
- Complete your learning program by taking Course Registration Reports in Workday (30-minute eLearning).
- Visit Workday@WashU for additional training resources, including step-by-step tutorials, videos and more.
Other training and resources
In addition to resources on the Workday@WashU website, the following resources may be helpful to review now:
- Workday Student 101 Sneak Peek (60 minutes)
- Helping Students Navigate Their Financial Information in Workday (60 minutes)
- Student Financials & Financial Aid page
- Workday Student 101
- Recordings and FAQs from additional Sneak Peeks
Get help
Virtual office hours are offered daily, where you can work through your questions with a member of the Sunrise team. Access the office hours schedule and Zoom link on the Workday@WashU website.
For additional help with issues, you may submit a ticket through the ServiceNow portal, or call 314-935-WDAY(9329). The Workday@WashU site provides additional details about the resources available to assist you while you navigate Workday.